If you read the DVLA letter below, and Robin ( and June's ) reply, you may see why it was a surprise. What's going on ? Do some of us get "special treatment" from the DVLA ?

I can see the argument for why it might happen: maybe a lot of road accidents are caused by drivers under the influence of drugs and/or alcohol. Some of these guys get NHS treatment, including being kept in a Funny Farm, and regular visits from Social Services - often checking for syringes or bottles of booze ;-)

For those using translation flags, here are the words in the unsigned letter, dated 22 August 2022, from the DVLA Drivers Medical Group ...
Dear Mr Lovelock, I am writing to request further information from you. Please can you confirm when you last saw a doctor (or any healthcare professional) regarding your mental health ? Please confirm the full name, address and telephone number of the person you saw. If you do not provide the required information within 14 days, your driving licence may be revoked (cancelled) or your application refused. An envelope is also enclosed for your use. The Law: Section 94(4)(5) and (8) of the Road Traffic Act 1988 Yours sincerely, Drivers Medical Group. Encs: NS76REPLY ENV.

For those using translation flags, here are the words in my NS76 Reply Form on the right ...
I last saw a doctor regarding my mental health on 13/1/2021. Dr Sarah Jones, Lightwater Surgery, 39 All Saints Rd, Lightwater, GU18 5SQ. Phone 01276 538600. Note that this was before your letter of 1st April 2022, saying OK for me to drive. My wife June Lovelock ( since 1971 ) was witness at meeting. I have been out of the mental health system since the discharge letter dated 16 July 2021 from Chakita Sakin. All information about this case is on www.gpss.co.uk/ffdvla.htm and is public. This includes all letters, emails, & cartoons :-)
Staff at the DVLA have my sympathy and understanding for your problems including covid19, industrial action, and your own physical and mental health problems.
I may send more than one copy of this letter to cover expected problems of the Royal Mail strike - or whatever :-)
Yours Sincerley (signature and 27/8/2022 ) Robin Lovelock www.gpss.co.uk
I agree with the above June Lovelock (wife) - signature and 27.8.2022.

from Robin on Saturday 27th August 2022: I hope all will forgive these pictures below, but they seem appropriate. Tap or Click on them to expand. The ladies in Sunninghill Post Office were amused by my old one million pound sterling bank note, so I paid for Royal Mail Recorded Delivery of our NS76 letter by credit card :-)

15. Footnote added after SMS Text from Lightwater Surgury on 27 October 2022.

from Robin on Tuesday 1st November 2022: This page may get updated, if and when Robin has time to do so.

In brief: Robin was surprised to receive an SMS text from the Lightwater Surgury IT system ( or NHS system ), on 27 October 2022. It's contents implied Robin was still in the Mental Health support system. Does everyone get a text to remind them to contact their surgury ? It might be easy to 'phone, as the SMS requests, and decline the blood test, before a check. But would the consequences be as as happened before ? e.g. the DVLA suddenly sending a letter saying Robin should not drive ? Nobody has answered the outstanding questions on this page, regarding communication between the Surgury and DVLA.

So, Robin has decided to do nothing, other than to put this on the public record. As it happens, the details of the SMS, including the person to 'phone, and 'phone number, is already in the public domain - but you need to know where to look.

Robin repeats his sympathy for those trying to earn a living in difficult times. This obviously includes GP Surgery businesses, who must compete with others. They obviously get very little income from an NHS patient, unless the patient makes an appointment. Maybe even the DVLA, particularly if it has sub-contracted work, such as that by the DVLA Drivers Medical Group ?

Should Robin get a DVLA letter, telling him not to drive, he will, of course, obey the instructions, as before. However, this time, he will make more use of taxis, and public transport, keeping a record of all his expenses. He knows more than one law firm who will be happy to raise a case action, for the many ( tens or hundreds of thousands ) of people who may have suffered the same "procedure" or "mistake" - deliberate or otherwise ;-)

Robin has not charged for his time for many years - much more per hour than most doctors, lawyers, or Consultants :-)

"Business is Business" after all ;-)

from Robin on Wednesday 23rd November 2022: No need to change any of the above, other than to report that a very similar "reminder" message, as that SMS of 27 October, was received by email, headed "Accurx Ltd". See Accurx on Wiki . Directors are on https://find-and-update.company-information.service.gov.uk/company/10184077/officers . As it happens, their office is near the area familiar to Robin, while at City University in the late 1960s :-) As Robin says, no need to change information earlier on this page :-)

Tuesday 29th November: Friendly & professional call from same Nikki Br***s at 1137: Same question as in SMS and emails: did I want a mental health assessment ? I thanked her and said "No", including the offered review in a years time. I mentioned that I should be out of the mental health system by now, although it was understanderable that some contracters might prefer I was not :-) I also confessed that all this was public, even if very few people looked at it :-) Nikki seemed to be happy with what I said, so we will see what happens, if anything, in due course. No need to change anything above, including the words alongside that amusing image of Snoopy :-)

16. Footnote after (uncorrected?) letter from DVLA of 18 Jan 2023 (Medical Examination)

The (unsigned) letter from the DVLA "Drivers Medical Group" requested Robin to make an appointment with the Consultant Psychiatrist at the Cardinal Clinic at Oakley Green near Windsor.

Robin did consider doing nothing, as a year earlier, but decided he might learn more by making an appointment: not just confirmation that he did not need help, but also things like "cash flow" within the DVLA/NHS/Social Services and contracted companies.

Robin rang the Cardinal Clinic and spoke to Rosy, who put him through to Tanya, who checked the files. IMPORTANT: Tanya advised Robin that they had communicated with the DVLA, including a 'phone call, explaining that the Cardinal Clinic did not do this sort of work for the DVLA. Tanya said that the DVLA Medical Group should be sending me another letter, with a different place to book an appointment. This letter never arrived. Instead, Robin received that in section 18 below.

Maybe there was a mistake in the DVLA Medical Group System ? e.g. they thought Robin had failed to make an appointment ? Should he still be doing this anyway ?

More information in due course: if and when Robin has the time :-)

17. Footnote after DVLA letter of 9 Feb 2023 (Medical Review Licence?)

In brief: the (digitally signed "Tim Burton" ) letter from the DVLA Medical Group says: QUOTE We have completed our medical enquiries. As your medical condition could effect your fitness to drive, the law requires that your driving licence is subject to medical review. To do this we must withdraw your current licence and replace it with a medical review licence which will be valid for 1 year. UNQUOTE.

HOW did they complete their medical enquiries ? Was this just a simple mistake related to section 16 above ? If so, should Robin follow what could be incorrect instructions ? :-)

More information in due course: if and when Robin has the time :-)

18. Footnote after call on 17 Feb 2023 from Victoria at DVLA Medical Group

Robin received a friendly and professional call from Victoria, of the DVLA Medical Group, at about 0920 on Friday 17th February 2023. The main purpose of the call was to check that Robin had received the letter dated 9 February 2023 in section 17 above. But if you listen to the recording, you will understand why Robin's confidence in the DVLA people was boosted. e.g. relaxed about the recording being public, and - more importantly - she and colleages are DVLA employees, rather than working for a contracted company. Most important of all: a real, experienced, person, rather than a 'bot (Robot ) :-) The call lasts 14 minutes starts at about 02:40 into the recording in 170223a.wav . You may find it better to listen to the sound on the Youtube Youtube video of telephone conversation on the right. It already has automatic subtitles. e.g. for the hard of hearing, or for knowledgable people where English is not their first language. e.g. that of our many excellent nurses, doctors, and UK Civil Servants. How's your Welsh ? :-)

I was delighted to read details of Julie Lennard, CEO of DVLA in post since March 2018. Ladies: despite my constant teasing, with quotes such as "You stupid woman", from Rene of 'Allo 'Allo , and acting as a "male chavaunist pig", those I admire most include women. e.g the late Sandy Hopkinson, my workmate at EASAMS who briefed Maggie Thatcher leading to the large defence contract with Malaysia. Relevant ? Maybe, and maybe not :-)

More information in due course: if and when Robin has the time :-)

19. Footnote after Robin's letter of 22nd February 2023 with lots of supporting paperwork.

Click or Tap on the pictures to expand and see detail. e.g. attached paperwork. The one page letter had pages stapled to back for clarity: Landscape mode screen extracts of (a) top of this "DVLA Funny Farm page" including the cartoon; (b) Section 15 above; (c) Section 16 above; (d) Section 18 above.

After the letter, with it's 4 screen shots, the other contents were: a) the public two double sided pages of 2022 Christmas Newsletter from the Lovelock Family in Sunninghill , that includes a humerous, but true, summary of last year's events. Then Robin's single page NHSCare.info Coughlan Campaign Flyer . Then the 12 single-sided pages of the earlier public copy of this page, dated 1035 UK time Sunday 19th February 2023. This ended on section 18 above: the loveley 'phone call from Victoria at the DVLA Medical Group. Then ten of Robin's visiting cards, which he sometimes gets free, because of his charity work ;-)

The four identical parcels, to those shown on the letter below, were sent by Royal Mail Recorded Delivery. Robin and June gave them to the lovely lady at Sunninghill Post Office, at 1530 on Wednesday 22nd February 2023. They then made an "exploratory visit" to the nice Cardinal Clinic mentioned in section 16 above. The four packages were all delivered and signed for, the next morning of Thursday 23rd February. .

For those using translation flags, the text of the letter is as follows ... QUOTE
To: Victoria ( telecon 0920 Friday 17 Feb 2023: Section 18 ) Drivers Medical Group, DVLA.
Driver and Vehicle Licencing Agency Drivers Medical Group, Swansea, SA99 1DG, Wales.
CC: Tim Burton, Head of Drivers Medical Group, DVLA.
FIO: Julie Lennard, CEO of DVLA; Adam Afriyie, MP; Others as needed in UK and overseas.
From: Robin Lovelock, 22 Armitage Court, Sunninghill, Ascot, SL5 9TA
Tel: 01344 620775. Mobile 07736 353 404. Email: robin@gpss.co.uk
Wednesday 22nd February 2023
Your Case Ref: M38175956. See web site below. e.g. mistaken(?) M38175956/Tm71v11 2 February 2022.
Our Ref: FFDVLAA2. Case details public on www.gpss.co.uk/ffdvla.htm since February 2022.
Subject: renewal of Robin Lovelock's Driving Licence - 28.03.17 until 10.11.24 and Correcting Mistakes
Dear Victoria, ( and/or whoever needs to action this letter. e.g. Tim Burton ).
Many Thanks for your calling me, and our conversation - that boosted my confidence in the DVLA.
I trust that you, colleages, friends, and family, have not hurt yourselves falling off your chairs laughing, after reading details of my case, public for a year now. e.g. nice cartoons ? :-) I've kept it updated, as new "surprises" happen. Words from my letter to Tim Burton, ref FFDVLA1, a year ago, still apply .... QUOTE ... I am sure that you and your colleagues will be surprised that I have put all evidence in my case into the Public Domain. See www.gpss.co.uk/ffdvla.htm I hope you will not be too distracted by the amusing cartoons and videos, but they form part of the evidence :-) I also enclose the large printout of the above as a paper PDF document: www.gpss.co.uk/ffdvla.pdf You are most welcome to share the above with whom you wish, including colleagues, friends, family, and Governments. I suggest that the link is not posted on Social Media resulting in lots of visitors. I simply want the right people to see the evidence, and help reveal what has happened. I realise that you and your colleagues may be working in difficult circumstances, but look forward to your assistance in this matter.... UNQUOTE. After careful consideration, I decided to write this letter, and await a suitable response. Ideally with a signature, by post, but good if also by email and 'phone. I recognise that your response might be of several types, including: a) allowing my continued use of my licence valid until November 2024, followed by the standard renewal process, for guys of my age. b) a "stay of execution" so you have time to review my case, including well documented mistakes, on that public page above. c) the above, combined with that earlier (mistaken?) procedure for me to have an appointment at the Cardinal Clinic. I'm sure there are many alternatives . We obviously hope there will not be a repeat of last year's fiasco, of not being allowed to drive for two months. Although it's correction by the DVLA, on 1st April 2022, April Fools Day, caused great amusment to myself and my many friends, here and overseas :-) To make your task(s) easier, I follow this letter with several relevant extracts, from my large FFDVLA.PDF, before the whole 12 page document. It is clearer online on a landscape mode screen, than this portait mode printout. By the time you read this letter, I'm sure it will have been added to that large document, but I'll allow a suitable time margin before publication. I hope my case will be of help to the DVLA in finding solutions to problems. e.g. dealing with mistakes, both inside, and - perhaps more likely - outside the DVLA. You guys will know better than I ;-) You are welcome to do as you wish with the many pages enclosed, including decorating office walls and toilets :-)
Many Thanks again, Victoria. I look forward to the response from the DVLA. Yours Sincerely,
Robin Lovelock.
UNQUOTE.

More information in due course: if and when Robin has the time :-)

20. Footnote after DVLA's Response to Robin's Fat 22nd February 2023 Letter.

Since 5th March 2023: NO RESPONSE YET. Nothing to add here yet. Robin waits in anticipation :-)

Newsflash 19th March: no DVLA reply Robin's fat letter Ref FFDVLAA2 of 22nd February. Mistaken DVLA letter of 09 March below ?
Robin has received no reply from anyone at the DVLA to his letter FFDVLAA2. Instead, what seems another mistake:
Another (electronically signed) letter from Tim Burton, Head of Drivers Medical Group, DVLA, Ref M38175956 dated 09 March 2023.
Important information - urgent action required .. have not received the D202 sent ... etc. Implied threat to revoke licence.
i.e. not so different from in early 2022, where Robin could not drive for 2 months. BUT, less excuse for mistakes by DVLA this time ;-)

Newsflash 12th April: still no DVLA reply Robin's letter of 22nd February. BUT There was a 'phone call from Ester of DVLA. You may Play the recording on Youtube here. It already has automatic subtitles with translation for those with poor hearing, or whose native language is not English. e.g. Welsh, Indian, or Eastern European ? Sorry Guys - I know experts everywhere :-)

Newsflash on 17th April 2023: "You must not Drive" letter, (electronically) signed by Tim Burton, Head of Drivers Medical Group, received. Ref M38175956 dated 12 April 2023. Tap or Click here or image on left to expand.

Robin welcomes investigation into this case by those working both inside and outside of the DVLA. It may help in finding solutions to problems. He repeats his sympathy and understanding for all those within the DVLA, at the lowest and highest of management levels. Life is not always easy ;-)

Friday 30th June 2023: "REMINDER" letter posted by Royal Mail Special delivery at Sunninghill Post Office at 1100 BST. Note the envelope to Julie Lennard was correctly addressed. All had 4 visiting cards enclosed :-) Tap or Click on the image on the right to expand, or read the text below. The translation flags, into Welsh, Indian, Eastern European, may help. Many DVLA guys may not have English as their first language. Some obviously work from home, which need not be in UK. Robin is familiar with working with experts in many countries ;-) The text of the letter is as follows ...
QUOTE
To: Julie Lennard, CEO of DVLA, CC: Tim Burton, Head of Drivers Medical Group, DVLA.
Driver and Vehicle Licencing Agency Drivers Medical Group, Swansea, SA99 1DG, Wales.
CC: Adam Afriyie, MP; Others as needed in UK and overseas.
. From: Robin Lovelock, 22 Armitage Court, Sunninghill, Ascot, SL5 9TA
Tel: 01344 620775. Mobile 07736 353 404. Email: robin@gpss.co.uk
Friday 30th June 2023
Your Case Ref: M38175956. See web site below. e.g. mistaken(?) M38175956/Tm71v11 2 February 2022.
Our Ref: FFDVLAA3. Case details public on www.gpss.co.uk/ffdvla.htm since February 2022.
Subject: REMINDER renewal of Robin Lovelock's Driving Licence - 28.03.17 until 10.11.24 and Correcting Mistakes
Dear Julie & Tim,
I would appreciate a speedy response to this letter, telling me that I AM allowed to drive again.
I humbly suggest that it be by 'phone, email, and recorded delivery. Maybe such a letter WAS sent ?
In slower time you may provide an apology and explanation of how this has happened.
As I've said publicly for some time, I have sympathy and understanding for you guys in the DVLA.
I hope nobody has hurt themselves, falling off their chairs laughing, at that public FFDVLA page above :-)
Yours Sincerely,
(signature)
Robin Lovelock
UNQUOTE.

We will see when the DVLA letters are delivered and signed for. Robin tried the DVLA email mechanism, so they might get it earlier, but just got an email with information and a "DoNotReply" reply address. That for Adam Afriye, MP, did acknowledge receipt immediately - as expected ;-)

Monday 21 August 2023: Robin carefully assisted by June, sent a "Form D1" (Application for a Driving Licence ) to the DVLA, with his existing licence, sent by recorded delivery. This was delivered and signed for by DVLA early the next day.

Saturday 23rd September 2023: we receive an unsigned letter, dated 19th September, from the "Drivers Medical Group" Swansea SA99 1DG. This letter says "Important - a medical examination is required". Also "What you need to do: Step 1: wait at least 7 working days from the receipt of this letter; Step 2: Contact the receptionis to book an appointment (you must inform them the examination has been requested by the DVLA). Step 3: Atend the examination within six weeks of the date of this letter.

Wednesday 4th October 2023: June & Robin Lovelock are able to book and attend an appointment at 1110, as instructed by the DVLA: with Dr Sara Jones of Lightwater Surgery. Dr Sarah soon told us that they had received no communication from the DVLA. Presumably the "at least 7 days" was to ensure they did. Lightwater Surgery will look into this, and let us know the results of their enquiries.

Robin confesses to giving Dr Sarah several of his visiting cards, and mentioned that details of this case are linked from his "Press" page of GPSS.co.uk - but for her to try and not fall off her chair laughing :-)

Tuesday 24th October: visit to Lightwater Surgury, by June & Robin, to see and photograph the document about to be sent to the DVLA by Dr Sarah. Robin was pleased with the document, and surprised by this opportunity, rather than simply being sent a copy. i.e. CCd. These photos were made public - but not publicised - there is a difference ;-)

Thursday 23rd November. June & Robin visited Lightwater Surgury to check if the document HAD been sent. Chris(tine) at Reception said that "Dr Sarah would have sent it". Robin also said that there had been a recent communication from Nikki Br***s - and they confirmed she worked there, in specialist areas. Note Robin's words above, on Tuesday 29th November 2022 (a year ago), about the "Friendly & professional" call. No change since then here :-)

21. Footnotes in 2024: still no licence from DVLA - but other things ;-)

Christmas and the New Year passed, and we still had not received Robin's driving licence, or any communication from the DVLA. We were wondering if the letter in October 2023 from Robin's Lightwater Surgury, had been "Lost in the Post" - or somewhere between when we saw it, in the surgury, and whoever at the DVLA needed to see it.

We made calls to the DVLA enquirey 'phone number, but, the automated system asked us to call again, when they were not as busy.

We then got another surpise: an unsigned letter from the DVLA Drivers Medical Group, dated 12th February 2024, saying "Important - a medical examination is required". It said "As we are unable to obtain medical reports from your GP or consultant, you must now have a medical assessment conducted with an independent consultant psychiatrist specialising in ..." etc, etc.

We smiled when we read on to see that it was Dr Moghul S, at Wessex Nuffield Hospital as far away as Chandler's Ford ( SO53 2DW), a long way south of us in Sunninghill, Ascot SL5 9TA. The examination could take place by video call, or face to face.

Let's see: if face to face, that's a drive of ... 48 minutes down the M3 ... but if Robin walks, that might be ... nearly 17 hours ! :-)

More importantly, we DID evantually get through to the DVLA Medical Group by 'phone, on 22nd February 2024, after about 30 minutes wait. We spoke to the friendly and professiional man, with a Welsh accent, and he confirmed that they HAD received the letter back in October 2023. BUT, he was unable to say anything about the letter, such as who had signed it, or even a reference and/or date.

Tap or Click on pictures to expand and read detail. e.g. that 17 hour walk ? :-)

Tuesday 27th February 2024: Robin & June had a 5 minute meeting with Dr Sarah Jones of Lightwater Surgury, at 1110 - 1115, after a coincidental* call that morning suggesting Robin books an appointment. The meeting was extremely usefull, with Robin giving Dr Sarah two printed pages 1) the Contents list of this page www.gpss.co.uk/ffdvla.htm and this section 21 - before this paragraph was added. Dr Sarah read the words, and, with smiles, we discussed the DVLA, their problems, and the DVLA's suggestion of the Nuffield hospital. * Coincidental ? The Lightwater Surgury system automatically generates a reminder of if the patient wants a checkup. We were told last year that this reminder can be stopped, simply by booking an appointment with the GP, and requesting the reminder to stop. Robin had forgotten to do this - a fortunate mistake. Those 5 minutes were most valuable, for Robin, and maybe Lightwater Surgury ;-)

Monday 11th March February 2024: Yet another mistake by the DVLA System ? Robin received, several days ago, another practically identical, unsigned letter from the "Drivers Medical Group", dated 1st March 2024. It had the same (standard?) words "As we have been unable to obtain medical reports from your GP or consultant," - see above ! BUT, this time, the suggested appointment was with "Dr Asigo G" ( Dr Gbenga Asigo ? ) at Regus Croydon, Interchange House, Croydon, CR0 2RD. Not such a long walk from Sunninghill: only 10.3 hours. See map on right :-)

Googling quickly reveals details of these guys, including nice "open" profiles, and their business ;-)

Robin thinks you can draw your own conclusions about if the DVLA need help ;-)

Update in July 2024: The image below is of two letters. Text is below the image, for clarity, and translation into other languages if helpful ;-)

1) dated 13 June 2024: QUOTE: Dear Mr Lovelock, Update on our medical enquiries We wrote to Dr Asigo G. Consultant Psychiatrist, Regus Croydon, Interchange House, CROYDON, CR0 2RD, on 9 February asking for a medical report about your fitness to drive. I hope you can appreciate that we need to write to your doctor/consultant to ensure they do not have any concerns that your medical condition affects your ability to safely control your vehicle at all times.
As soon as we are in receipt of the information we will write to you to let you know further progress. You only need to contact us if you have new information for us to consider, such as a change in your medical professional's details. Rev Oct 22. Yours sincerely, Drivers Medical Group.
UNQUOTE.

2) dated 04 July 2024: QUOTE: Dear Mr Lovelock, UPDATE ON OUR MEDICAL ENQUIRIES We wrote to your consultant on 9 February asking for a medical report to be completed. As we have not received a reply we have sent a second reminder.
Please could you contact their secretary and ask for it to be dealt with as quickly as possible.
We are unable to make a decision about your fitness to drive until we receive the completed report. Your case will remain on hold until this report is received.
You don't need to contact DVLA unless you have new medical information for us to consider.
When we receive the medical report, the information will be reviewed and we will write to you again to advise you further.
Yours Sincerely, Drivers Medical Group. UNQUOTE.

Update in October 2024: The above was 3 months ago. We recently received another (automated?) letter from "Tim Burton" of "Head of Drivers Medical Group". dated 30th September 2024 Reference M38175956. I use quotes, since anything or anyone could have sent the letter. It is already in the Public Domain, but it says that, since I had not made an appointment with Dr Asigo G, my application is refused. Another Application form was enclosed. As normal, it offered option of going to Magistrates Court, to appeal. No doubt, at great expense ;-)
I am giving careful consideration to what I do next, to help myself, other drivers, and those working for the DVLA. The most likely course of action will be to write a public letter to Tim Burton, CCing others like Julie Lennard, DVLA CEO, and others who may have an interest, including Governments in UK and overseas.
My letter would probably be a polite request for a valid driving licence and an apology. I do not think they know enough to provide an explanation. Their flawed system is probably vulnerable to many things, including disgruntled employees hoping that my case will get press attention, as did the DVLA in late 2020, when Covid19 sparked problems, including Industrial Action, Physical & Mental Health problems at the DVLA. As I've said many times, "you have my sympathy and understanding". As many will know, humour can help to lessen pain & suffering ;-) Tim Burton has done this before: that 1st April 2023 letter saying that I COULD drive again - for some unknown reason :-)

from Robin: The guy in the cartoon above is saying, "Information Security is a major priority at this company. We've done a lot of stupid things we'd like to keep secret." :-)

Robin's Open Letter to DVLA on Thursday 15th October 2024 ...

Here is the letter discussed earlier, that was sent by recorded delivery, from Sunninghill Post Office, for delivery tomorrow, to Tim Burton and Julie Lennard. The image on the right will not be clear enough to read, but shows the layout - with my visiting card glued on it :-) 6 more were included in the A4 envelope, with a printout of this page, as it was, before this update. The text is below, and should translate into any language...
QUOTE:

To:  Tim Burton, Head of Drivers Medical Group, DVLA. Drivers Medical Group, Swansea, SA99 1DG, Wales.
CC: Julie Lennard, CEO of DVLA,  Others as needed in UK and overseas, including Public	.
	From: Robin Lovelock, 22 Armitage Court, Sunninghill, Ascot, SL5 9TA
	Tel: 01344 620775. Mobile 07736 353 404. Email: robin@gpss.co.uk
	Wednesday 16th October 2024
	Your Case  Ref: M38175956. See web site below. Your letters including dated 30th September 2024.      
	Our Ref:  FFDVLAA4.  Case details public on www.gpss.co.uk/ffdvla.htm since February 2022.
Subject:  Apology & delivery of a valid driving licence to Robin Lovelock
Dear Tim Burton,
I would appreciate an apology, a letter saying I CAN drive again, and my driving licence, sent to you earlier this year.
I do not expect an explanation, since I'm sure you do not have the means to properly investigate these many DVLA mistakes.
They might be caused by disgruntled employees and/or flaws in your systems, including software, and procedures.
As I've said publicly for some time, I have sympathy and understanding for you guys in the DVLA.  
My not being allowed to drive has been extremely inconvenient, including for my hobbies and charitable causes. 
They say "charity begins at home", and this has meant more strain on my wife June, in poor health all this year, 2024. 
Also, my "Grumpy Old Men" neighbours, considerably older than my 77, who I used to drive to "Pub Lunch" for many years, 
until your problems stopped me. If anyone plays the end of my recent videos, you will hear my suggestions about the DVLA.  
If we get past "first base", with a suitable response to this letter, then I will be happy to put DVLA in touch with the right guys.
e.g. UK MoD and/or USA DoD contracters. Many will know that "humour can sometimes relieve pain". 
Your letter saying I could drive, on 1st April 2023, certainly caused a few laughs - but I do not want to wait until 1st April 2025 :-)
I hope nobody has hurt themselves, falling off their chairs laughing, at that public FFDVLA page above :-)  
I include a printed copy, to remind you of the content. You will need reading glasses. The online copy should be much clearer,
and will be more up to date, including this letter, and other relevant events.                        
Yours Sincerely,
Robin Lovelock

UNQUOTE.

Unlike the postal address for Tim, that for Julie was difficult to find. But I did find a DVLA office in London, and used that, with the appropriate words on the A4 Envelope. However, I now see that Julie is changing her job, on 25th November 2024, from CEO of the DVLA, to DG of the CPS ( Crown Prosecution Service ). Sir Keir Starmer's old job, before other things, like UK Prime Minister. Interesting timing for this letter, eh ? :-) Today, searching on "Julie Lennard", I found CPS appoints new Director General from DVLA .

I trust Julie has no objection to my including that lovely photo of her here, as a link to that piece about her new job :-)

Robin thinks you can draw your own conclusions about if the DVLA need help ;-)
More information here in due course: if and when Robin has the time :-)

22. Who has visited this page ?

From Robin: It's very convenient for me, that there are so few visitors to this page: just those given the link. See map and words near end of my Home page ;-)

The visit counters may give a rough indication on who else is visiting, or has visited, this page. I don't hide or disguise my visits, but they may appear as "Ascot", or miles away, like "Southend-on-Sea, England" or "Redhill, England" (on my Lounge PC), or "Maidenhead, England" ( on the Study PC). Positions may not be accurate, but times are. These may change at any time, without control by me. e.g. if we have a power cut, or I reboot a router. So, you may see if I'm "working" in the Study, or "relaxing" in Lounge :-)

Not all visits are seen, and some browsers hide location, but you may find Revolvermaps livestats for this "DVLA Funny Farm" page of interest. There are a lot of British Nationals overseas, with elderly relatives in UK.

The video on the right shows several guys visiting my Covid19 page , shortly after I posted the link to the Microtransat forum, linked from the Snoopy Robot Boat page. That's right - Hobby activity and Charitable Causes, rather than earning money. Us Grumpy old men sometimes find that, "there are just not enough hours in the day" ;-)

© 1947-2024 Robin Lovelock.

There have been visits to this page counted by www.digits.net since Friday 4th February 2022.